Chargebacks & Refunds

There has been a recent chargeback increase from european countries in the last month for mostly buycraft themes. If you wish to get a refund if you stop using the ultimate package of buycraft or can't afford to host your website please contact us via our contact form and we can organise an alternate method for a chargeback if we can not come to an agreement. Charging back effects both ends accounts on paypal, it locks yours from being able to send or receive payments and it causes hassle for me at my end replying to the chargeback and in most cases does not end well for either side.

So if you have issues with your template please contact us before making any refund requests.

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